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      DT Wireless Charging Stand
      RM  105.00  46.00   56%  

      Frequently Asked Questions (FAQ)

      Q: What kind of payment options do dtgadget.com offer ?
      We use Billplz payment gateway. The gateway offers online payment from many banks in Malaysia such as Maybank, Cimb, etc..

      Q: How secure is shopping with dtgadget.com ?
      We want your online shopping to be worry-free, so we use SSL (Secure Socket Layers)*, the industry standard encryption standard for online purchase. All of your personal information, including your credit card number, is encrypted by SSL while you are placing the order.
      SSL encrypts your order information to avoid the decoding of that information.. To check the security of your connection, look at the URL address bar of your browser window when you begin to checkout. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. When accessing a secure server, the first characters of the site address will change from "http" to "https".
      We endeavor to make every transaction you make at dtgadget.com 100% safe. This means that you pay nothing if unauthorized charges are made to your card as a result of shopping at dtgadget.com.
      * SSL available only if you make payment through our payment gateway (Billplz)

      Q: I cannot remove and add items into my shopping cart. Why and how to resolve this ?
      It should be a memory problem from your browser. Please follow steps on below link to delete the cookies:

      Q: I have signed up to dtgadget.com but cannot login with my password. Why ?
      One of the possible problem is that your account is not verified. A email with verification link had been sent to your registered email address for verification, please click on the verification link to activate your account.
      Alternatively, kindly contact us at info@dtgadget.com for technical assistance.

      Q: I have a user account with dtgadget.com but forgot my password, what should I do ?
      It is easy, go to My Account page and click on the Forgot password link. You will be prompted with a window and please enter your email address (it must be the same email address you registered with dtgadget.com. The password will be sent automatically to the registered email address.

      Q: I have a user account with dtgadget.com, how do I change my personal info and shipping address ?
      Go to My Account page, login and you can modify your account details there.

      Q: Can I buy from dtgadget.com without creating an account ?
      Yes. Go to the product you want, click on Whatsapp Us button. Then we will assist you on purchasing via Whatsapp. However if you have created an account with us on the website, it will be easier for you to shop with us next time. Just use your login (your email address) and password next time you shop with us. All your personal and address information will be automatically retrieved from your account.

      Q: I have received a few emails from dtgadget.com. What are Orders Received, Orders Processed and Payment Receipt?
      Order Received: This email informs you that dtgadget.com has received your orders and will process it as soon as possible.
      Order Processed: This email confirms dtgadget.com has processed your order. 
      Order Shipped: This email confirms that dtgadget.com has delivered/shipped the order to your shipping address.

      Q: Can I return an item after it is delivered to me?
      Yes, you can. However, there are terms and conditions for this. Please refer to the https://dtgadget.com/page/return_refund_policy for more information on this.

      Q: I can't find a particular product/item I want from dtgadget.com online store, what can I do ?
      Kindly contact us at info@dtgadget.com or call us at +6012.624.2011 for further enquiries. We will try our best to assist you or recommend you an alternative.